Columbiana County Ohio PSAP's Select Sundance CAD

Additional Columbiana County Ohio PSAP's are joing Salem, East Palestine and East Liverpool as Sundance CAD users, bringing upgraded consistency to the county dispatch operations. Welcome to our growing family!  Read about the details on our Facebook page:

Bay Village PD Joins Sundance Users

Bay Village Ohio Police Department has joined the Sundance family of users with their purchase of Sundance CAD, RMS and Mobile Data.  Welcome aboard Bay PD!  We look forward to getting you up and running in early July 2015!

Aurora PD is Online

Aurora Ohio Police Department is online!  Dispatchers and officers now have access to state of the art communications with Sundance CAD, RMS, Mobile Data and AVL.  The staff at Sundance has been busy working with Aurora PD personnel over the past month in setup and training.  The Aurora Police Department selected Sundance Systems suite of software applications because of the inherent seamless flow of information that increases efficiency and decreases duplicate data entry.  Built on the latest and greatest Microsoft technology platforms, Sundance programs are easy to maneuver, maintain and update.  We welcome Aurora PD to our family of law enforcement and safety service agencies!  We look forward to many years of a valued partnership. 

Premier EMS of Texas Purchases Sundance EMS CAD

Premier EMS of San Antonio, Texas has joined the growing family of nationwide Sundance EMS CAD customers this month.  The hosted computer aided dispatch application schedules, dispatches and tracks ambulances at the click of a mouse.  According to Premier's website "Premier EMS is a family owned organization that was founded on the premise that communities and businesses could benefit from innovative ways of delivering medical transportation services."  Welcome aboard Premier! To learn more about Sundance EMS CAD, click here.

Victory EMS goes online with Sundance CAD

Sundance Systems and WebMedic Pro bring Victory EMS online with CAD.  We welcome Victory EMS to our growing list of ambulance dispatch agencies utilizing our CAD software.  The joint partnership between Sundance and WebMedic Pro brings the very best available dispatch  and the highly esteemed electronic patient reporting software together in one package tailored to EMS needs.  Glad to have you aboard Victory EMS!!

To learn more about the strategic partnership between Sundance and WebMedic pro click here.

Sundance completes interface to Emergency Reporting Systems

Sundance implements new interface from our CAD application to Emergency Reporting Systems. ( From Emergency Reporting’s website: “Emergency Reporting makes fire and EMS reporting and records management easy. We provide users with powerful features, in-depth support, and easy-to-use web and mobile apps. Emergency Reporting leads the industry in speed, accuracy, and ease of reporting.”



Read About our Past and Upcoming Users Group Meetings and Technology Summits

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Police/Fire/EMS Solutions

Sundance Regional Dispatch - Police, Fire or EMS Sundance Regional Dispatch software allows agencies to combine dispatch functions under one software umbrella. SRD combines regional dispatch with mobile emergency dispatch. These powerful technologies allow dispatch centers to handle calls for service more effectively. Communication centers can now manage calls for multiple agencies, even in different jurisdictions. SRD employs a rule based system for determining dispatch priorities and which units should be dispatched to calls. Combined with mobile computing systems the information that used to be radioed to police and fire vehicles can be transferred to waiting units seamlessly. This increases the effectiveness of dispatchers and safety service professionals.

Computer Aided Dispatch - Police, Fire or EMS - COMS Dispatch is feature rich, easy-to-use and has an open architecture. Perfectly designed for any size department, 2 units to 200, this powerful tool can be the central component of any public safety answering point. The COMS Dispatch module (CAD) shares databases with both the Personnel and Records modules to provide intelligent, rules based control for dispatch management.

Records Management - Windows-based screens make data entry and reporting easy, clear and concise. Custom data labels for charge codes and unlimited data elements allow you to customize what data is collected by report and how it is displayed and reported. Use of the Master Index for names, address, vehicle and property simplify report completion.

Mobile Data Terminal - Police, Fire or EMS - Directly integrates with Sundance CAD to allow for Silent Dispatch and Self-Initiated calls. Works over cellular or radio modems that support TCP/IP protocol. Allows for the Completion of Incident, Traffic and Citations at the scene.

Jail Management - Jail management has never been easier. The Jail module provides management tools and reporting specifically designed for modern Law Enforcement. Integrates with Sundance RMS and CAD.

Online Public Records - Post Police, Sheriff and law enforcement Incident and Accident reports online for the public. Eliminate the time consuming processes of finding and processing public records requests. Online posting allows for the public and news organizations to have access 24 by 7. Free up records clerks and dispatchers to do more important tasks. View our Online Records page and Contact us today!

AVL: Automatic Vehicle Location - Police, Fire or EMS Automatic Vehicle Location Systems (AVL) is quickly becoming a standard tool for Police, Fire and EMS. When seconds count, having updated vehicle location information makes all the difference. When an officer safety situation occurs, officer location becomes top priority. With our AVL system each vehicle and dispatcher can see the exact location of all officers involved.

What our customers have to say

 "Back in 2002, we went from typewriters and carbon paper to a state of the art CAD/RMS system after awarding our dispatch software contract to Sundance Systems.  Since then we have been on the leading edge of technology for CAD/RMS.  Sundance Systems has been nothing but responsive to our suggestions and comments and have tailored a system to the needs of Rocky River Police Department.  Their customer service is by far the tops in the industry.  The minor issues we have encountered have been quickly and professionally resolved.  The Sundance staff is extremely attentive to our needs.  With the integration of the LES softare my officers can do everything from their cruisers, making our mission that much more efficient.  With criminals on top of their game in trying to outwit the Police, Sundance Systems is on top of their game by giving us the most up to date tools to fight back.  Job well done Sundance!"

 Chief Kelly Stillman
Rocky River, Ohio Police Department

"Sundance Systems has proven to be an excellent solution for our community's public safety records management needs.  Integration between RMS, CAD and MDT's has been beneficial to the delivery of police and fire services."

Chief Michael McNeely
Bath, Ohio Police Department

To view more customer comments, click here.

And Another thing...

Speech Recognition software may already be installed on your pc.  According to Dennis Withem, President of Sundance Systems, Microsoft includes speech recognition technology on all Vista and Windows 7 operating systems.  Even Windows XP provides a downloadable program to enable voice recognition. 

How does this help safety service departments?  Imagine being able to listen to chatted instructions from dispatchers instead of having to take your eyes off the road while driving to a call site.  Text to speech adds yet another layer of safety for police officers and firefighters.  Speech dictation is an added bonus in completing incident reports with an average 95% accuracy (and spell check too!). 

To learn more about how to access your voice recognition software, click here.


did you know????

Sundance Systems offers uploads to Cuyahoga County REDDS (formerly CRIS), County Jail and County Prosecutors Office?  Saving time and duplication efforts as well as adhering to state law enforcement data upload guidelines, Sundance makes reporting quick and easy.


  • Animal Control System
  • AVL System
  • False Alarm Billing
  • Public Records Online
  • Service Department Software

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CAD enhancement

Status Monitor Enhancement to CAD system

  • Track Units
  • View available vehicles
  • View active CAD calls

Current Sundance customers

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Sundance Systems Inc.
8001 Sweet Valley Dr.
Valley View, OH 44125
Phone: (216) 328-8551
Fax: (216) 328-0854
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