Speech Recognition software may already be installed on your pc?  According to Dennis Withem, President of Sundance Systems, Microsoft includes speech recognition technology on all Vista and Windows 7 operating systems.  Even Windows XP provides a downloadable program to enable voice recognition. 

How does this help safety service departments?  Imagine being able to listen to chatted instructions from dispatchers instead of having to take your eyes off the road while driving to a call site.  Text to speech adds yet another layer of safety for police officers and firefighters.  Speech dictation is an added bonus in completing incident reports with an average 95% accuracy (and spell check too!). 

Topping all of this off, IT IS FREE!  You have already paid for it in your operating system. 

To learn more about how to access your voice recognition software, click here.

Citizen Relationship Management

Sundance Systems’ latest software addition!  CRM for municipalities connects residents to city departments, increases efficiency and transparency as well as enhances communication between government and those they serve.   With flexible lease and purchase options available, CRM software is affordable for any size city, township or county.  For more information, click here.

Sundance Regional Dispatch - Police, Fire or EMS Sundance Regional Dispatch software allows agencies to combine dispatch functions under one software umbrella. SRD combines regional dispatch with mobile emergency dispatch. These powerful technologies allow dispatch centers to handle calls for service more effectively. Communication centers can now manage calls for multiple agencies, even in different jurisdictions. SRD employs a rule based system for determining dispatch priorities and which units should be dispatched to calls. Combined with mobile computing systems the information that used to be radioed to police and fire vehicles can be transferred to waiting units seamlessly. This increases the effectiveness of dispatchers and safety service professionals.

Computer Aided Dispatch - Police, Fire or EMS - COMS Dispatch is feature rich, easy-to-use and has an open architecture. Perfectly designed for any size department, 2 units to 200, this powerful tool can be the central component of any public safety answering point. The COMS Dispatch module (CAD) shares databases with both the Personnel and Records modules to provide intelligent, rules based control for dispatch management.

Records Management - Windows-based screens make data entry and reporting easy, clear and concise. Custom data labels for charge codes and unlimited data elements allow you to customize what data is collected by report and how it is displayed and reported. Use of the Master Index for names, address, vehicle and property simplify report completion.

Mobile Data Terminal - Police, Fire or EMS - Directly integrates with Sundance CAD to allow for Silent Dispatch and Self-Initiated calls. Works over cellular or radio modems that support TCP/IP protocol. Allows for the Completion of Incident, Traffic and Citations at the scene.

Jail Management - Jail management has never been easier. The Jail module provides management tools and reporting specifically designed for modern Law Enforcement. Integrates with Sundance RMS and CAD.

Online Public Records - Post Police, Sheriff and law enforcement Incident and Accident reports online for the public. Eliminate the time consuming processes of finding and processing public records requests. Online posting allows for the public and news organizations to have access 24 by 7. Free up records clerks and dispatchers to do more important tasks. View our Online Records page and Contact us today!

"The system is very user friendly! Sundance has kept every commitment they made to us. Service has been, and always will be, my #1 concern and priority. Sundance has provided this above what I could have ever imagined!"

  Chief Rich Mannarino - Brecksville Police Department

"Sundance Systems has more than met our expectations. In all respects, they have over-performed and we have been delighted with our selection. Our mobile units have been online more than 99% of the time. At a time when "Amber Alerts" seem to be increasing and we are living in an era of heightened awareness, having this instant access to information is critical to our mission."

  Chief Wagner - Rocky River Police Department

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