CAD: Computer Aided Dispatch - Police, Fire or EMS

Sundance Systems Inc. provides a premier law enforcement Computer Aided Dispatch software- (CAD)  that is feature rich, easy-to-use and has an open architecture. Perfectly designed for any size police, fire or emergency services department - 2 units to 200 - this powerful dispatch tool can be the central component of any public safety answering point. The Computer Aided Dispatch software module (CAD) shares databases with both the Personnel and Records Management System (RMS) software to provide intelligent, rules based control for police dispatch management.

 The versatility of the uncluttered multi-pane windows allow dispatchers to assign law enforcement or safety units, track events, log times and assign dispositions in single button click functionality. A unique icon view of units provides logical and instant visual recognition of units available and units dispatched. Our CAD module is integrated with E911 for automatic call entry, including caller location, number and name. Use the geographic database to provide cross street information, landmarks, alternative address names and optional geographic mapping. 

Alerts and warnings are displayed automatically in Sundance CAD based on name, address, call type or unit. Alerts can be set up to handle special conditions such as hazardous chemicals, warrants issued, disabled residents and more. Call procedures are online and include disaster or mutual aid (MABAS) instructions and prompting.

System Highlights - Computer Aided Dispatch (CAD)
  • User selectable input between keyboard, mouse and/or touch screen
  • Recall police, fire or emergency units to calls using one mouse click
  • Stack calls on units
  • Dispatched Calls ordered by priority and color coded
  • Unit recommendation by zone or address
  • Geo coding by address range or business names
  • Interfaces to Mapping Solution module
  • Interfaces to mobile data computers
  • Automatic alerts by unit, address, names, location, caller number, Call Types and more....
  • Track multiple safety service shifts and multiple jurisdictions
  • E911 interface automatically pulls in caller ANI/ALI information
  • Call dispatcher policy checks and alerts with online and interactive policy guides
  • MABAS supported with built in escalation
  • Page directly from dispatch screens
  • Call types can trigger automatic paging of safety forces
  • Fire Records interface for Fire Departments and EMS
  • Shift Briefing notes can be enabled and tracked per dispatcher
  • Interfaces with AVL - Automatic Vehicle Location system
Sundance Systems Inc.
8001 Sweet Valley Dr.
Valley View, OH 44125
Phone: (216) 328-8551
Fax: (216) 328-0854
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